Dear Iris,

Thank you for your message.

As this item is labeled as dry clean only, we regret to inform you that it may be difficult to fully restore the garment once it has been washed with water.
Fabrics such as wool blends may shrink, lose their shape, or become distorted, and complete recovery cannot be guaranteed.

However, you may try the following basic at-home method to help relax the fabric.

- Prepare lukewarm water (below 30°C / 86°F) and mix in a small amount of fabric softener.
- Soak the garment for approximately 10–15 minutes to help relax the fibers.
- Do not wring or twist the garment. Instead, gently press out excess water using a towel.
- Carefully reshape the garment by hand to its original size and form.
- Lay it flat on a clean surface and allow it to air dry naturally.

This method may help loosen the stiffened fabric slightly, though full restoration may not be possible.

We truly understand how disappointing this must be, especially for an item you really like.
If you have any further questions, please feel free to let us know.

Thank you.

Best regards,
Rolarola