Dear Jenny,

Order Number : 20250816_FE3_0000107

We have checked the latest status of your order, and it is still awaiting completion of customs clearance in the United States.
We understand how concerning this delay may be, and we sincerely apologize for the continued inconvenience.

Please be assured that once the clearance is completed, your package will be immediately handed over to the local delivery company for final delivery.
We are closely monitoring the process and will keep you informed of any updates.

Thank you very much for your patience and understanding.

Best regards,
Rolarola