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Defective product
Date : 2025-04-09
Name : Sarah
Hits : 27585
Poorly on the quality control standards of your product. And I was extremely dissatisfied with the behavior of your staff during my visit. The staff member I interacted with was unfriendly and unapproachable which made the experience unpleasant. 😡

Total 1 Comments

  • cs_rolarola 2025-04-14
    Dear Sarah,

    We sincerely apologize for any inconvenience.

    For a more thorough investigation, we kindly request that you provide additional images of the product along with a copy of your purchase receipt.
    Additionally, please inform us of the country in which you are currently residing.

    We would appreciate it if you could send the above information to ROLAROLA Global Customer Service at:
    cs_rolarola@naver.com

    Thank you for your cooperation.

    Best regards,
    Rolarola

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