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Product Inquiry

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Taxes
Date : 2025-01-04
Name : Shuni Cai
Hits : 35615
Dear Sir or Madam I have already received my package but I noticed that the taxes were unexpectedly high. I contacted FedEx (Spain) to inquire about the charges and they informed me that the declared value of the package was €233.04. However the total value of my item including shipping fees was only $135.55 (€129.64). I was wondering if there might have been an error in the declared value or if there is another reason for the discrepancy. I would greatly appreciate your clarification on this matter. Thank you for your time and assistance. I look forward to your response. Kind regards Shuni Cai. Order number: 20241202_DE2_0000049

Total 1 Comments

  • cs_rolarola 2025-01-06
    Dear Shuni,

    Order Number : 20241202_DE2_0000049

    We would like to inform you that the total purchase amount for your order includes the discounted price after applying the coupon.
    The taxes are imposed by the destination country, and we have no control over them.

    Thank you.

    Best regards,
    Rolarola

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